Self-Manage
You stay in control
Choose your own support workers and providers, watch your budget in real time, and let HelpD handle payments, compliance and oversight.
How self-management worksSupport at Home
A Different Kind of Aged Care Provider
At HelpD, we believe aged care should be built around relationships, not bureaucracy.
We are an independent, boutique Support at Home provider that gives older Australians the freedom to choose who delivers their care, while providing the guidance, oversight and clinical support they need to remain safe, independent and in control.
Not one size fits all
Care coordinated around your goals, your preferences and your lifestyle.
Unlike many providers, we don’t believe one size fits all. Our dedicated Relationship Managers take the time to get to know every client, understand their goals, and coordinate services that genuinely reflect their preferences and lifestyle.
Whether you’re completely independent or would like more support coordinating your care, we’re here to make the journey simple and personal.
Care Coordinated
Don’t want to self-manage?
HelpD also has in-house care coordinators who can manage your entire program for you, from bookings to reviews.
See our servicesWhy Choose HelpD?
Independent. Relationship driven. Focused on you.
Five reasons clients and families choose a boutique provider over a large corporate one.
Dedicated Relationship Manager
You’ll have a single point of contact who understands your needs, advocates for you, and helps coordinate your services from start to finish.
More Funding Stays With You
Our innovative sliding-scale administration and invoicing fees reward efficient service delivery. The better your budget is utilised, the lower your administration fee becomes.
Consumer Choice
Choose the support workers and service providers you know and trust, while HelpD manages compliance, payments, quality oversight and coordination.
Clinical Confidence
Our experienced clinical team provides governance, oversight and support, ensuring services remain safe, compliant and focused on achieving the best outcomes.
Independent and Boutique
We’re intentionally different from the large corporate providers. Our smaller size allows us to know our clients personally, aim to respond to enquiries within the same business day, and deliver service that is genuinely relationship driven.
Admin & invoicing fees
Use more of your package, pay less in fees.
Two simple tiers, based on how much of your budget is used. This means more of your government funding is directed towards the care and supports that matter most to you.
See full pricing4%
85% and above budget utilisation
Using more of your package keeps your admin fee at its lowest.
10%
84% and below budget utilisation
Your Relationship Manager will help you make the most of your allocation.
Fees are charged as a percentage of each invoice. No hidden charges.
Our Promise
At HelpD, you’re never just another client.
We build lasting relationships, simplify aged care, maximise your funding, and empower you to remain independent with confidence.
- Independent
- Relationship Driven
- Focused on You
Get in touch
Let’s make Support at Home simple again.
Tell us what matters most to you and we’ll match you with a Relationship Manager. Call 07 2112 5842 or email info@helpd.com.au.
Send an enquiry
Prefer to send your details online?
Submit your enquiry through our secure portal and we aim to respond within the same business day.